Press Releases
DOLE-X implements strict processing time on programs and services

Cagayan de Oro City --- The Department of Labor and Employment (DOLE-X) strictly implements the shorter time in processing of various frontline programs and services to clients in accordance with the latest applicable laws, rules and regulations..


DOLE-X Regional Director Albert E. Gutib said the pronouncement is based on the approval of DOLE Citizen’s Charter 2022 (4th edition) by Labor Secretary Silvestre H. Bello III. “This is the Department’s initiatives towards efficient delivery of services to our clients and in compliance with Anti-Red Tape Authority’s (ARTA) Republic Act No. 11032 or the Ease of Doing Business and Efficient Government  Service Delivery Act of 2018,” Gutib said.


Gutib said under the DOLE’s complex transactions, clients are expected to take note on the processing time for transparent services. For the (1) application for livelihood project assistance, clients are expected a maximum of 13 days for processing; (2) issuance of letter of approval/disapproval of construction safety and health program application is four days; (3) registration of rural workers’ association – one day; (4) registration of establishment under Rule 1020 of the Occupational Safety and Health Standards – one day; (5) registration of Collective Bargaining Agreement – one day.


Moreover, on (6) registration of contractors will take a maximum processing of five days; (7) new/renewal application for Alien Employment Permit (AEP) – five days; (8) issuance of Certificate of Exclusion from AEP – two days; (9) application for Working Child Permit – within one day; (10) application for Sugar Workers’ Death Benefit Claim – 15 days.


(11) Application for Sugar Workers’ Maternity Benefit Claim is processed in 15 days; (12) application for Accreditation of Co-Partner – 10 days; (13) registration of union – one day; (14) clearing of technical plans for mechanical equipment and electrical installation – 16 days; (15) conduct of technical safety inspection for the issuance of Permit to Operate (PTO) mechanical installation/Certificate of Electrical Inspection (CEI) – 10 days; (16) issuance of PTO mechanical installation/CEI -  three days.


(17) Issuance of Certificate of Appearance for Professional Mechanical Enginer/ Professional Electrical Engineer – within the day; (18) application for Job Fair Clearance – six days; (19) application for Job Fair permit – six days; (20) application for authority to operate branch office of private employment agency -  six days for approved application and two days for disapproved application; (21) application for authority to recruit – three days; and (22) application for license to operate Private Employment Agency  - six days for approved application for license and two days for disapproved applications.


The said processing time are in compliance to the updated processes, changes in fees and requirements. DOLE is committed to continuously enhance and transform into an efficient, responsive, purposeful and accountable institution as the country transitions into the new normal in the plight of COVID-19 pandemic.


End/Mildred E. Dablio/DOLE-X




Welcome to the official homepage of the Philippine Department o
Contact us:

Your Email


(Maximum characters: 50)
You have characters left.

Your Message

(Maximum characters: 300)
You have characters left.